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SERVICE AND SUPPORT
The Service & Support component of Technology Information Systems supports various aspects of Ysleta's educational infrastructure helping to achieve the unparalleled student success that has earned YISD national acclaim. One segment of Service & Support is the Service Desk. Using Fortune 500 enterprise software, the Service Desk provides telephone and remote support for all District Employees. Our Hardware Repair segment maintains the operational functionality of all District desktop and laptop computers, as well as all printers across our more than sixty campuses. Another responsibility of Service & Support is to automatically protect the District from viruses and malware.
Service Desk
915-434-1010
ServiceDesk@yisd.netService Repair Shop
1329 McRae Blvd
Repair Work Order Process for student issued machines (For internal use only)
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Ben Perez
Network Eng & Service & Support Mgr
915-434-1069
bperez@yisd.netLulu Govea
Lead Service Desk Administrator
915-434-1017
lgovea@yisd.netRaquel Izaguirre
Service Desk Support
915-434-1010
rizaguirre1@yisd.netJoceline Sanchez
Service Desk Support
915-434-1010
jsanchez204@yisd.net
Alfredo Carrizales
Service Desk Support
915-434-1010
acarrizales4@yisd.net
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Jose Soto
Micro Computer Technician
915-434-1013
jsoto@yisd.net
Isaac Jacquez
Micro Computer Technician
915-434-1014
ijacquez@yisd.net
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Santiago Luevano
Micro Computer Technician
915-434-1016
sluevano7@yisd.netPart-Time Micro Computer Technicians
915-434-1008
Martha Annette Barraza
Jeremy Little
Sofia Torres Gonzalez
Sebastian Vaquera