• SERVICE AND SUPPORT

    The Service & Support component of Technology Information Systems supports various aspects of Ysleta's educational infrastructure helping to achieve the unparalleled student success that has earned YISD national acclaim. One segment of Service & Support is the Service Desk. Using Fortune 500 enterprise software, the Service Desk provides telephone and remote support for all District Employees. Our Hardware Repair segment maintains the operational functionality of all District desktop and laptop computers, as well as all printers across our more than sixty campuses. Another responsibility of Service & Support is to automatically protect the District from viruses and malware.

    Help Desk Support
    915-434-1010
    HelpDesk@yisd.net

    Service Repair Shop
    1329 McRae Blvd

     

     

    Repair Work Order Process for student issued machines (For internal use only)

  • Ben Perez
    Network Eng & Service & Support Mgr
    915-434-1069
    bperez@yisd.net

    Lulu Govea
    Lead Service Desk Administrator
    915-434-1017
    lgovea@yisd.net

    Albert Gomez
    Service Desk Support
    915-434-1010
    agomez198@yisd.net

    Joceline Sanchez 
    Service Desk Support 
    915-434-1010
    jsanchez204@yisd.net

    Alicia Robles
    Service Desk Support
    915-434-1010
    arobles@yisd.net

     

  • Jose Soto
    Micro Computer Technician
    915-434-1013
    jsoto@yisd.net

    Isaac Jacquez
    Micro Computer Technician
    915-434-1014
    ijacquez@yisd.net

  • Santiago Luevano
    Micro Computer Technician
    915-434-1016
    sluevano7@yisd.net

    Part-Time Micro Computer Technicians
    915-434-1008
    Martha Annette Barraza
    Jeremy Little
    Sofia Torres Gonzalez
    Sebastian Vaquera