Quick User Guides for New Yealink Phones

How Do I Use My District Telephone and Voice Mail

  • The Ysleta Independent School District has a vast and ever expanding need for telecommunications services. The YISD Telecommunications Department is meeting this need by providing a voice network solution. This voice network utilizes current Voice over Internet Protocol (VOIP) technology between the central switch located at ACAC and all District locations.

    What we do:

    Assessing all Tele-communications needs, we continuously support and upgrade our telephone system for not only support to the YISD community, but also for cost effectiveness. We maintain a Central Office Avaya CS1000 that has sixty five campuses networked through VoIP trunking and a centralized Call Pilot Voice Mail system. Our department is specifically responsible for:

    • Avaya centralized telephone system and Dial tone
    • MERIDIAN/AASTRA telephones
    • FAX lines(when no dial tone detected)
    • Call Pilot Voicemail System
    • Call out recordings to the YISD Community
    • User training
    • Coordinate installations, moves, adds and changes for all of the above
    • Liaison to AT&T managing voice and data network outages
    • On-call for after hours emergencies
    • E-Rate Administration
  • Teresa Macdonald
    Telecommunications Manager

    Zandra Torres
    Help Desk Representative

    Jose De Anda
    Telecom Technician

    Tele-Communications Support