In support of the educational goals of YISD, the department of Pupil and Parent Services will provide the best customer service to satisfactorily resolve concerns of parents, students, and campus personnel.
Parent Concerns and Complaint Resolution Process
Notice of Refusal of Entrance or Ejection from District Property
In accordance with Education Code 37.105, the District has the right to refuse entry to or eject a person from property under the District’s control if the person refuses to leave peace-ably upon request and:
- The individual poses a substantial risk of harm to any person; or
- The individual continues to behave in a manner inappropriate for the school setting after having received a verbal or written warning to cease the inappropriate behavior.
A person ejected from or refused entry to District property under this provision may appeal this action by filing an appeal under FNG(LOCAL) or GF(LOCAL) and shall be permitted to address the Board in person within 90 days of the commencement of the appeal if the griev-ance is not resolved at a previous level.
Pupil and Parent Services
9600 Sims Drive
El Paso, TX 79925
Phone: (915) 434-0743
Fax: (915) 435-9565
Director of Pupil & Parent Services
Phone: 915 434-0741
Fax: 915 435-9565
School Completion Specialist
Phone: 915 434-0743 Fax: