Vidalez Payroll

Kudos to Lupe Vidalez at YISD Payroll Dept.!

I'm a new employee and I called to ask a question about my first paycheck.  Ms. Vidalez was not available and the call went to voicemail.  I hung up.  I did not leave a message. I thought I would call back a little later.  Within five minutes of my initial call, Ms. Vidalez called me back and mentioned that I had called and ask how could she help me.  For her to call me when I left no message to see how she could help is AMAZING!!  Thank you for the excellent customer service and making a new employee feel like a valuable member of the team.

Alice Hanson

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