Service and Support

The Service & Support component of Technology Information Systems supports various aspects of Ysleta's educational infrastructure, helping to achieve the unparalleled student success that has earned YISD national acclaim. One segment of Service & Support is the Service Desk. Using Fortune 500 enterprise software, the Service Desk provides telephone and remote support for all District employees. Our Hardware Repair segment maintains the operational functionality of all District desktop and laptop computers, as well as all printers across our more than sixty campuses. Another responsibility of Service & Support is to automatically protect the District from viruses and malware.

SERVICE DESK AT A GLANCE

Jose Soto
Micro Computer Technician
915-434-1013
Email Jose Soto

Isaac Jacquez
Micro Computer Technician
915-434-1014
Email Isaac Jacquez

Santiago Luevano
Micro Computer Technician
915-434-1016
Email Santiago Luevano

Part-Time Micro Computer Technicians
915-434-1008
Martha Annette Barraza
Jeremy Little
Sofia Torres Gonzalez
Sebastian Vaquera

Ben Perez
Network Eng & Service & Support Mgr
915-434-1069
Email Ben Perez

Lulu Govea
Lead Service Desk Administrator
915-434-1017
Email Lulu Govea

Raquel Izaguirre
Service Desk Support
915-434-1010
Email Raquel Izaguirre

Joceline Sanchez 
Service Desk Support 
915-434-1010
Email Joceline Sanchez

Alfredo Carrizales
Service Desk Support
915-434-1010
Email Alfredo Carrizales

Lorenzo Dominguez
Service Desk Support
915-434-1010
Email Lorenzo Dominguez